Ireland, Austria, Benelux Countries, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Norway, Poland, Portugal, Spain, Slovakia, Slovenia, Sweden and Switzerland. To arrange a return please contact our sales team. You will then need to return your goods to the following address and once it arrives back to us in the condition it left us we will refund you less the 15 restocking charge.
Obviously it is not always possible to spot a damage in that moment of delivery so dont worry. This is normally to arrange a collection at a time that suits you and arrange for a replacement to be sent out. This pond is our largest one, measuring 6ft x 6ft and has a wide border edge around the top that is perfect for sitting on or putting pots and pond additions onto. They will leave your order in a safe place and put a note in your door telling you where it is (typically down the side of the house or around the back).
These ponds are raised above the ground to eliminate the need for digging a hole and they can be placed on any surface. Join OUR mailer AND claim.00 OFF your first purchase. Receive.00 off your first purchase or free Vegetable seeds when you shop with us for the first time!
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We have very few damages so we act very quickly. We will be back to you within the day with a solution. Please note that the goods must be returned in the same condition that they left us so if you have opened your parcel you must ensure it is well enough packed to make it back to us undamaged. So you have decided on receipt of the goods that you simple dont want them. Contact our office on and we will arrange collection and refund or replacement of faulty or damaged goods free of charge. For heavy items like ponds or garden furniture we charge only.95 per complete order. As soon as you open your parcel if the goods are not as they should be just email us a photo of the issue clearly explaining the problem. We recommend that the top boards are protected with Restol, a wood oil preservative. The boards have a stylish ridged face on the outside. Dimensions : 6ft x flying scot glasgow discount code 6ft x 16in high. Please see our delivery rates below:.95 - The United Kingdom and Island of Ireland (Highlands and Islands may incur a surcharge, please contact us on for details).95 - Austria, Belguim, The Netherlands, Luxembourg, Denmark, France, Germany, Switzerland. Timber used.5cm (1.75in) thick.
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